Grievance Redressal / Grievance Officer
In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020 made thereunder, the details of the Grievance Officer for shop.xenlogy.com are provided below:
| Name of the Officer: | Mr. Murshed |
| Designation: | Grievance Officer |
| Email: | admin@xenlogy.com |
| Office Address: | Xenlogy E-Commerce, Mumbai, Maharashtra, India |
The Grievance Officer will acknowledge receipt of your complaint within 48 hours and resolve the issue within 1 month from the date of receipt of the grievance.